TERMS AND CONDITIONS
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General terms and conditions
These general terms and conditions apply to every agreement that you conclude with The Clay Table. Before signing up for an activity, it is important to read it carefully. By registering you agree to the general terms and conditions.
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1: Applicability
1.1 These general terms and conditions apply to all offers and agreements of clients or (potential) participants with regard to all activities.
1.2 An agreement with regard to attending an activity is established by submitting an application form by the participant and providing proof of registration by The Clay Table via e-mail.
2: Registrations
2.1 The Clay Table reserves the right to change the location if necessary.
2.2 By registering you agree to the general terms and conditions.
3. Canceling your participation
3.1 Canceling an already booked activity must be done by e-mail to info@theclaytable.nl
3.2 When canceling an already booked activity, an administration fee of €10 will be deducted from the refund
3.3 Refunds:
If you cancel up to 14 days before the start, you will receive a full refund, minus the administration costs (3.2). In case of cancellation in less than 14 days before the start of activity, or in case of no-show at activity, no refund is possible.
3.4 If you are unable to attend a single session activity, you may arrange for a replacement yourself, in which case an email notification to info@theclaytable.nl is mandatory (please include name and contact details of the person who is to replace you at the activity, which specific activities it refers to and which day/time). This does not apply to multiple-sessions activities (such as multiple session workshops, courses, etc).
3.5 Lessons take place on a date and time agreed in advance. In the unlikely event that you miss a course lesson, it is not possible to make up for this lesson.
4. Cancellation / rescheduling of activities by The Clay Table
4.1 The Clay Table is entitled to change the date of an activity up to 2 weeks before the start of the activity. The participant will be duly informed by e-mail and has the option to move/cancel the booked activity free of charge.
4.2 The Clay Table is entitled to cancel certain activities where the minimum number of participants (as stipulated per activity) has not been reached. In such instances the participants who have already booked shall be fully refunded by The Clay Table within a maximum of 10 business days.
5: Payment
5.1 The participant must pay the activity fee / invoice (applicable to companies) within 14 days of issue date of the invoice, unless expressly agreed otherwise in writing with/by The Clay Table.
5.2 Booking dates requested by companies remain blocked in our schedule for a maximum of 12 business days from the issuing date of the invoice fro the requested activity. If invoices are not paid within the afore mentioned period.
6: Complaints
6.1 Do you have a complaint, please contact The Clay Table and we will do our best to assist you and try to solve the problem.
6.2 Submitting a complaint does not release the participant from the payment obligation.
7: Liability
7.1 The Clay Table accepts no liability for personal injury or damage to property of participants, nor any liability as a result of events during the activity.
7.2 During the workshop and courses, materials are sometimes used that can stain clothing or items. The Clay Table is not liable for soiled or damaged property and will not reimburse any damage.
8: Other
8.1 The Clay Table always reserves the right to change the content of the workshops and courses and/or change prices.
8.2 Parking costs and/or costs of public transport, if applicable, are for the account of the participant.
8.3 If a participant causes nuisance before or during an activity, we have the right to refuse or remove this person from the activity, and to refuse subsequent participation at other activities at The Clay Table. The participant will not be refunded with the activity fee.
8.4 Clay Table reserves the right to change the instructors assigned to different activities.
8.5 Please get in touch with us prior to booking an activity (info@theclaytable.nl) if you have any questions regarding accessibility within the studio.
8.6 The language during activities can be Dutch and English. When there are participants that don't speak Dutch, the instructor will speak English.
8.7 Vouchers/gift cards are valid for 6 months after the day of purchase.
8.8 Vouchers/gift cards are not exchangeable for money.
8.9 When you book an activity with a voucher/giftcard all of the terms and conditions apply (1 to 8).
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9. Taking pictures at The Clay Table
During any activity it is possible that The Clay table takes pictures for digital promotional use. If you would prefer for you or your child not to be photographed, please get in touch. If you come as a group we will ask permission on location as well. If there are any images that you would like us to delete, please email us at info@theclaytable.nl at any time.